Induction and Onboarding Help

Induction and Onboarding Help

How does a worker ready business induct and onboard?

Prior to the first day

What does this involve?
  • New employee contacted prior to commencement to confirm arrangements for first day e.g. parking, uniform, entrance
  • New employee provided with paperwork, organisation handbook or key policies and procedures prior to commencing their first shift
  • Tools, uniform, work station and equipment prepared for new employee
  • Inform other employees – who is the new employee, what will they do, skills they bring, encourage them to welcome the new employee
Why is this important?
  • Expectations: provision of key business information prior to the first day enables the new employee to understand the key expectations of your organisation
  • Time saving: who wants to spend the first day reading a hand book and filling in paperwork that could have been completed before, your new employee will be ready to start working much faster
  • Positive first impression: being prepared for your new employee will give them a great first impression of your workplace

Tools, templates and resources

Induction

What does this mean?
An induction is a systematic process of introducing the new employee to the organisation and the job they have been employed for. Induction includes:
  • Show location of key information and documentation
    • WHS information – hazard/incident reports etc.
    • First aid kid and officer(s)
    • Emergency evacuation and warden(s)
    • Staff facilities (toilets, kitchen, lockers etc)
    • Work area including tools and equipment
    • Time recording/time sheets
    • Procedures for workplace buildings e.g. access, security
  • Explain
    • Organisational structure
    • Type of work
    • Relevant policies and procedures
    • Key personnel (introduce to most relevant at first)
    • Employment benefits
    • Reporting absences
    • Work times and meal breaks
Why is this important?
  • To ensure workers are safe and informed or appropriate policies, procedures and practices
  • To ensure you remain complaint with legal obligations
  • Provide the new employee with information critical to safety and performance

Tools, templates and resources

Onboarding and Clarification of expectations

What does this mean?
Onboarding helps new employees adjust to the social and performance expectations of the workplace. 
  • Explain role, purpose and expectations including how the position contributes to the organisation overall
  • Explain how work is generated and assigned
  • Explain how the employee can be most successful in the workplace e.g. what to do to make a good first impression
  • Explain key relationships (formal and informal) and leadership styles
  • Explain individual and team performance standards or key performance indicators
Why is this important?
  • ​Expectations: helps the new employee to monitor their performance and behaviour to fit into the existing workforce
  • First impressions: creates a positive first impression for the new employee
  • Performance: clearly explained expectations will help the new employee manage their own performance more effectively, including seeking assistance as required to meet the standards expected.

Tools, templates and resources

Workplace support

What does this mean?
  • Identify and allocate a suitable buddy or mentor
  • Provision of adequate training and support for the workplace buddy/mentor
  • Observation, feedback and on the job coaching to support development of required skills, knowledge, attitude and/or aptitude
  • Having a plan (formal or informal) as to when and how the new employee should be able to perform various aspects of the task - new employee plan, 30 day plan or equivalent
Why is this important?
  • The workplace buddy or mentor provides key information on the workplace and serves as a point of information for the new employee it also helps to new employee to settle into the new workplace without feeling like they are 'bothering' their manager with questions that may seen trivial or unimportant
  • Provides the new employee with a single point of contact 
  • Gives the new employee meaningful feedback alongside workplace training or coaching to help get them to the ideal performance level
  • New employee plans help the workplace buddy or mentor to monitor performance and to provide coaching or training where the performance levels do not match the training plan
  • Can provide evidence in cases where new employees are not able to be coached or trained to do the job, despite best efforts

Tools, templates and resources