How

How to become Worker Ready

HOW TO become a worker ready Business?

The Tasmanian Worker Ready Business requirements were established through a pilot project that researched and tested with Tasmanian businesses, the elements necessary to build employee capability and quality, efficiently and effectively.  These elements relate to how a business undertakes a range of employee management activities.  The elements are categorised into the following:

  • Recruitment
  • Selection
  • Induction and Onboarding
  • Workplace Culture and Ongoing Support

The elements are underpinned by the business's commitment to best practice in these areas.

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Recruitment

The Recruitment element outlines the activities that a Worker Ready Business should undertake when recruiting.

Activity: parts within the element
Description: tasks or actions within each activity
Workplace Documentation: examples of the workplace documentation that supports each activity
 
Activity Description Example Workplace Documentation
Role / Position requirement
  • Business identifies labour shortage
  • Review existing workforce to determine need to recruit
  • Develop or update/review position description
  • Clear, compliant and relevant advertising of position (where applicable)
  • Workforce plan
  • Position description
Identify appropriate sources of labour
  • Identify appropriate sources of labour based on the requirements of position e.g. DES, jobactive, Seek, etc.
  • Relationships with employment service providers, schools, Registered Training Organisations etc. to streamline recruitment processes where appropriate
  • Access a variety of recruitment channels depending on position to be filled
  • Position description
  • Recruitment process or checklist
Advertising
  • Clearly communicate expectations of applicants
  • Presented in a manner consistent with the business culture and image – recruitment is a marketing exercise
  • Relevant and appropriate requirements for the position based on position description
  • Position description
  • Job advertisement template
  • Recruitment checklist

Selection

The Selection element outlines the activities that a Worker Ready Business should undertake when selecting.  
 
Activity: parts within the element
Description: tasks or actions within each activity
Workplace Documentation: examples of the workplace documentation that supports each activity
 
Activity Description Example Workplace Documentation
Communication processes
  • Professional and efficient processes for communicating with applicants
  • Use of technology to streamline recruitment communication and ensure a positive experience for all applicants
  • Provision of meaningful feedback to unsuccessful candidates upon request
  • Receipt of application letter/email
  • Unsuccessful applicants letter/email
  • Next stage letter/email
  • Successful applicant letter/email
Interview processes
  • Consistent and relevant interview questions based on the key aspects of the position being recruited for and cultural fit
  • Interviewers aware of personal bias
  • Record of all interviews with feedback against selection criteria
  • Interview questions
  • Interview record
  • Interview checklist

Induction and Onboarding


The Induction and Onboarding element outlines the activities that a business should undertake when inducting and onboarding.  
 
Activity: parts within the element
Description: tasks or actions within each activity
Workplace Documentation: examples of the workplace documentation that supports each activity

 
Activity Description Example Workplace Documentation
Prior to commencement
  • New employee contacted prior to commencement to confirm arrangements for first day e.g. parking, uniform, entrance
  • New employee provided with paperwork, organisation handbook or key policies and procedures prior to commencing their first shift
  • Tools, uniform, work station and equipment prepared for new employee
  • Inform other employees – who is the new employee, what will they do, skills they bring, encourage to welcome
  • Appoint a workplace coach or buddy to support the new employee
  • Induction checklist
  • Organisation handbook or key policies and procedures
  • Employment paper work e.g. employee contact information
  • Letter of offer
  • New employee kit
Induction
  • Show location of key information and documentation
    • WHS information – hazard/incident reports etc.
    • First aid kid and officer(s)
    • Emergency evacuation and warden(s)
    • Staff facilities (toilets, kitchen, lockers etc)
    • Work area including tools and equipment
    • Time recording/time sheets
    • Procedures for workplace buildings e.g. access, security
  • Explain
    • Organisational structure
    • Type of work
    • Relevant policies and procedures
    • Key personnel (introduce to most relevant at first)
    • Employment benefits
    • Reporting absences
    • Work times and meal breaks
  • Induction checklist
  • Standard operating procedures or equivalent
  • Emergency evacuation plan
  • Hazard, incident, accident reporting forms
  • Organisation structure
Clear expectations
  • Explain role, purpose and expectations including how the position contributes to the organisation overall
  • Explain how work is generated and assigned
  • Explain individual and team performance standards, goals or key performance indicators
  • Position description
  • Other workplace documentation including standard operating procedures or equivalent
  • Workplace documentation showing employee targets, goals and/or performance standards
Workplace support
  • Identify and allocate a suitable buddy or mentor – provide key information on the workplace, serve as a point of knowledge for the new employee
  • Provision of adequate training and support to workplace buddy/mentor
  • Observation, feedback and on the job coaching to support development of required skills, knowledge, attitude and/or aptitude
  • New employee checklist
  • 30 day plan
  • Training plan
  • (any documentation that outlines the expectations for new employee performance over the initial employment period)

Workplace Culture and Ongoing Support

The Workplace Culture and Ongoing Support element outlines the activities that a Worker Ready Business should undertake when providing ongoing support.  
 
Activity: parts within the element
Description: tasks or actions within each activity
Workplace Documentation: examples of the workplace documentation that supports each activity
 
Activity Description Example Workplace Documentation
Buddy/mentor/workplace supervisor
  • Provision of support to new employee beyond the first day
  • Provide information to support the transition to the workplace including constructive feedback as required
  • New employee plan – document feedback and progress
Performance expectations
  • Use of new employee plan to monitor progress towards optimum performance
  • Identify and support any training needs with on the job training or formal training as required
  • Ongoing communication of performance to assist the new employee to understand how effectively they are meeting expectations (formal and informal)
  • Seek feedback from new employee to ensure adequate support, information and resources
  • Training plan
  • New employee checklist
Monitor, Review and Update
  • Regularly updating policy and procedure as required to ensure relevance and accuracy
  • Maintain employee relations and performance management documentation
  • Performance reviews
  • Professional development activities (preferably related to the review process)
  • Peformance reviews
  • Individual and/or team development plans
  • Document control/review dates for key policy and procedure


 

What is a worker ready business?


Why become worker ready?


prograM BACKGROUND